Office of Fair Trading Warning

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The Office of Fair Trading (OFT) has been informed of a telephone scam. Consumers are being telephoned by people claiming to be from the OFT, they are asking for personal and financial details such as their bank account details in order for the OFT to reclaim bank charges on their behalf.

The OFT have warned that these callers have no connection with the OFT and their purpose is to use the data for identity theft to commit crimes using stolen details or to run up bills.

The OFT would never contact consumers asking them for this kind of information and is therefore warning consumers not to divulge personal or financial information to callers either over the phone or via email.

However, if a consumer has already done so, they are advised to get in touch with their bank immediately and check their credit card and bank account statements to see if there have been any transactions they are unaware of.


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