New code for bailiffs
Indebted households will be relieved to learn that in future, bailiffs entering properties in England and Wales will be subject to an independent regulator.
The Ministry of Justice has announced plans to set up a scheme that will protect householders from the actions of unscrupulous members of the profession.
According to Justice Minister, Maria Eagle, “People have a right to recover their debts, but no-one should have the right to threaten, bully or intimidate.”
Ms Eagle is hopeful that the new rules will raise the professional standards of bailiffs, who will be required to undertake training and hold a qualification before they can remove property.
The ministry also says it will “look in detail” at instituting a complaints procedure.
The Citizens’ Advice Bureau is aware that bad behaviour on the part of bailiffs trying to recover debts is common, stating: “We regularly see cases of bailiffs misrepresenting their powers, acting in an abusive or aggressive manner, pressurising people into paying lump sums they cannot afford, and imposing excessive fees that can drive already vulnerable people deeper into poverty and debt.”
The Enforcement Services Association (ESA), which represents bailiffs, says such incidents are the actions of a “mindless few” and it is in support of the proposed new regulatory framework for the industry.
Bailiffs enforcing County Court Judgments can enter a property only if the householder allows them to enter, or if they find an open window or unlocked door.
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