Consumers fuming at banks for financial crisis

| October 17, 2009 | 0 Comments
Consumers fuming at banks for financial crisis

Nearly two thirds of Brits are still fuming at the banks for having caused the financial crisis, research has found.

Three quarters of Brits believe banks are not genuinely sorry for their role in causing the recession, a study by consumer advice group Which? discovered.

Three in five of those polled said banks have failed to learn their lesson from the crisis, while four in five said senior bankers have wriggled out of having to pay the price for their mistakes.

Such is the frustration of the British public that one in three said the government should allow banks to go bust in future rather than bailing them out.

Almost four in five of respondents said banks haven’t done enough to ensure that there’s no repeat of the credit crunch.

“People tell us they are angry - a year after the bailout, banks are still treating them like second class citizens with poor customer service and shoddy sales tactics,” said Louise Hanson, Which? head of campaigns.

“Consumers are wary of what the banks say. It’s not going to be easy for the banks to regain the public’s trust, but a good start would be for them to say sorry - and mean it.”

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