Summer house maintenance a boon to rogue traders

| July 22, 2010 | 0 Comments

The Office of Fair Trading (OFT) is warning people that the summer is an opportune time for rogue traders who offer home maintenance work on the doorstep.

In 2009, the government-funded advice service, Consumer Direct, received more than 5,300 complaints over such offers of work, a 16% rise from the previous year.

Complaints peaked from July through to the autumn, with rogue doorstep traders often encouraging people into making hasty decisions by offering attractive rates and using persuasive sales techniques.

Roofing jobs received the most complaints (28%), followed by tarmacing and paving (23%).

Insulation (9%), general building work (8%) and guttering (6%) followed on.

The OFT offers the following advice on how to avoid being scammed:

If a trader knocks at your door do not agree to on the spot house repairs, or sign anything on the spot.

Be wary of special offers or warnings that your house is unsafe.

Do not make snap decisions. Take time to talk to someone you trust before you make a decision.

If in doubt, contact Consumer Direct.


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