RAC Breakdown Cover Review

RAC Breakdown Cover

RAC Breakdown Coverquote

The RAC is one of the biggest specialist breakdown cover companies, and is widely marketed as one of the most efficient.

With over a century of experience in motor services, the RAC offers one of the most reliable breakdowns services available. It is part of the Aviva Group, which includes Norwich Union.

RAC Breakdown Cover offers the following benefits with its service:

- 24-hour roadside and recovery assistance, 365 days a year
- Flexible payment options
- A successful roadside fix rate of over 80% of customers
- Cover for breakdowns, flat batteries, changing a tyre and lock-outs
- Once a repair has been made, the repair man can follow you for a while to make sure everything is okay

Website: RAC Breakdown Cover website

RAC Customer Experiences

As one of the largest breakdown services in the UK, the RAC are a popular choice with the consumer.

Most customers acknowledge that the service is quick and the patrol staff are extremely knowledgeable and friendly. Some point out how thorough patrol staff are checking over the vehicle – not just fixing and driving off.

For others, particularly women driving alone at night, the fact that patrol staff offer to follow you for a while to make sure everything is okay is a small gesture that goes a long way.

Helpline staff are praised for their friendliness and how simple they make the signing up process.

Customers who feel they have been waiting too long at the roadside are pleased with how sympathetic call staff are to their situation.

The wait for help seems to be the only cause for concern really. Waiting times of over an hour have been reported by customers.

Overall Review for RAC Breakdown Cover

As one of Britain’s largest breakdown services, the RAC is able to offer wide coverage and a fast service.

Unlike some other breakdown providers, RAC patrol staff are reportedly an especially friendly bunch. This can be a large plus during anxious times far from home.

The RAC will give you good value for money, particularly if you drive frequently or have an old vehicle.

In fact, the only real problem seems to be with the cost of renewal after the introductory year is over. Many customers have found this to jump substantially. However, most people seem to get around this problem by simply cancelling the policy and starting a new one.

Website: RAC Breakdown Cover website