Tag: Barclays

Barclays site slow to load during upgrade

Barclays site slow to load during upgrade

The BBC today reported that around 10 per cent of Barclays’ customers are experiencing delays when they try to access online banking. The bank has been phasing in improvements to its site since January and the rebuilt site is proving slow to load today, which is one of the busiest days of the month for [...]

March 30, 2012 | 0 Comments More
Barclay’s contactless cards open to fraud

Barclay’s contactless cards open to fraud

An investigation by Channel 4 has found that Barclays’ contactless credit and debit cards, which are used by up to 13 million customers, are at risk of fraud. In collaboration with mobile phone security company ViaForensics, Channel 4 discovered that smartphones integrated with near field communication (NFC) technology can steal data from the cards with [...]

March 27, 2012 | 0 Comments More
Regulator receives most complaints about Barclays

Regulator receives most complaints about Barclays

The Financial Ombudsman Service (FOS) received more complaints about Barclays than any other single UK bank in the second half of 2011, but Lloyds topped the list of most complained about banking groups. The FOS received a total of 11,524 complaints about Barclays between 1 July and 31 December - 6,975 were about the mis-selling [...]

Barclays launches mobile banking app

Barclays launches mobile banking app

Barclays’ free ‘Pingit’ app allows the bank’s UK current account holders to send money from their phone by simply entering the recipient’s mobile phone number. Up to £300 can be sent via the app and funds are sent using ‘Faster Payments’, which means the payment could be credited to the recipient’s account within a few [...]

Cost-cutting boosts Barclays profits

Cost-cutting boosts Barclays profits

In an interim management statement today, banking giant Barclays said profits climbed 5% in the third quarter – boosted by cost-cutting measures. For the three months to the end of September, the bank said pre-tax profits were £1.34 billion, versus £1.27 billion for the same period a year earlier. However, revenues for the three month [...]

Fitch downgrades Lloyds and RBS credit ratings

Fitch downgrades Lloyds and RBS credit ratings

Credit ratings agency Fitch has today downgraded two UK banks and placed one on a negative watch. Fitch downgraded Lloyds and Royal Bank of Scotland’s (RBS) long-term credit rating to an A rating from AA-. It also placed Barclays on a negative watch, meaning a downgrade is possible in the future. In a statement, Fitch [...]

Barclays, Lloyds and Santander top FSA complaints list

Barclays, Lloyds and Santander top FSA complaints list

Figures from the Financial Services Authority (FSA) have revealed that the three most complained about British banks are Barclays, Lloyds and Santander. According to the FSA, Barclays received more than a quarter of a million complaints in the first half of 2011. Lloyds received 181,907 complaints in the six month period, while Santander had 168,888 [...]

Customer complaints down at Barclays

Customer complaints down at Barclays

Barclays has improved its customer service, with new complaints down 9% in the first half of 2011, compared with the previous six-month period, to 251,563. However, in the general insurance and protection category, volumes increased 25% to 73,692 with payment protection insurance (PPI) complaints leading the surge. The bank expects PPI volumes to be even [...]

Barclays profits fall, cuts jobs

Barclays profits fall, cuts jobs

Banking giant Barclays is the latest bank to report its half-year profits and announce job losses. The bank said pre-tax profits came in at £2.6 billion for the six months to the end of June, down one third from the same period a year ago. However, chief executive Bob Diamond said he was pleased with [...]

Barclays will pay compensation over PPI claims

Barclays will pay compensation over PPI claims

Banking giant Barclays has today announced it will pay compensation to customers who were mis-sold payment protection insurance (PPI). The bank said it will reimburse those who made a complaint before 20 April the total value of all premiums plus 8% interest. It highlighted that it was the first bank to pay out PPI compensation [...]

Barclays mulling over Spanish purchase

Barclays mulling over Spanish purchase

It has been reported that banking giant Barclays is considering purchasing one of Spain’s ailing regional savings banks. According to the Sunday Times, the bank’s chief executive, Bob Diamond, met with the Spanish Prime Minister, Jose Luis Rodriguez Zapatero, last week. However, Barclays has declined to comment on the report and it is unknown which [...]

Barclays report fall in Q1 profits

Barclays report fall in Q1 profits

British banking giant Barclays has today announced a fall in pre-tax profits for the first quarter. The bank said profits were 9% lower at £1.66 billion due to a 15% fall in revenues at Barclays Capital. Today’s results were lower than analysts expectations. However, profits from its retail and business banking operations rose by 21% [...]

RBS chief exec in line for £7.7m pay package

RBS chief exec in line for £7.7m pay package

The Royal Bank of Scotland (RBS) has today revealed its chief executive, Stephen Hester, will receive an extra shares bonus worth up to £4.5 million - taking his total pay package to £7.7 million for 2010. The bank, which is 83% owned by the taxpayer, also unveiled bonus payments for several of its other executives. [...]

Barclays chief exec to receive £6.5m bonus

Barclays chief exec to receive £6.5m bonus

It has been revealed that Bob Diamond, chief executive of Barclays, will be awarded a bonus of £6.5 million for the 2010 year. While the figure is lower than a reported bonus of £9 million, Mr Diamond, who was appointed chief executive earlier this year, is already paid a £250,000 annual salary. The bonus and [...]

Lloyds reports first annual profit since bailout

Lloyds reports first annual profit since bailout

Banking giant Lloyds has today reported it has returned to profit - its first since the bank had to be rescued by the Government at the height of the financial crisis in autumn 2008. Lloyds Banking Group, which is 41% owned by the taxpayer, posted pre-tax profits of £2.2 billion, compared with a £6.3 billion [...]

Barclays annual profits beat expectations

Barclays annual profits beat expectations

British banking giant Barclays has today kicked off the reporting season by announcing better profits than analysts had forecast. The bank posted pre-tax profits of £6.07 billion for the 2010 year - a rise of 32% compared with £4.59 billion in the previous year. Meanwhile, the bank said it lent over £43 billion to UK [...]

Banks to reveal bonus payouts and results

Banks to reveal bonus payouts and results

British banks are set to reveal their bonus payouts in the coming weeks, along with their results. Banking giant Barclays will be the first to reveal its results and 2010 bonus payout on Tuesday. There is still speculation that Barclays is reviewing its bonus structure. Chief executive, Bob Diamond, is understood to be considering paying [...]

1,000 jobs to go at Barclays

1,000 jobs to go at Barclays

Banking giant Barclays has announced it will axe 1,000 jobs as it ceases to offer financial planning advice in its branches. The job cuts will take place countrywide from February 18 as the bank focuses its investment service online. The announcement comes just a week after the bank was fined £7.7 million by the Financial [...]

Bonus review underway at Barclays

Bonus review underway at Barclays

According to a report by the Financial Times, Barclays chief executive, Bob Diamond, is looking to reform bonuses, in a move which will radically change the way it pays its senior bankers. The report suggests the newly-appointed chief executive is considering paying a large amount of bonuses in special contingent convertible bonds (known as “cocos”) [...]