Tag: Consumer Focus

Banks unclear over repeat payment cancellations

Banks unclear over repeat payment cancellations

Banks’ customer service advisers are unclear about how to cancel Continuous Payment Authorities (CPAs) according to Consumer Focus. Customers are also confused about cancelling CPAs according to the consumer group, even though new regulations were introduced by the Financial Services Authority in 2009 to make the process simpler. The confusion could be causing some people […]

May 2, 2012 More
93% of ISAs transferred within 15 days

93% of ISAs transferred within 15 days

Many savers will be planning to transfer their cash Isa, to take advantage of new deals appearing prior to the start of the higher Isa allowance on 6 April. They will be pleased to hear that there has been a significant improvement in the time taken to complete a transfer. Isa’s often offer an introductory […]

March 15, 2012 More
Research shows 1.2m taking out payday loan each year

Research shows 1.2m taking out payday loan each year

According to research by watchdog Consumer Focus, the number of people taking out a payday loan has quadrupled in the last 4 years. The consumer group said 1.2 million people are now taking out a payday loan every year – borrowing more than £1 billion. Payday loans are becoming more popular and are seen as […]

August 15, 2010 More
Cash ISA transfers to speed up

Cash ISA transfers to speed up

Following an investigation into Individual Savings Accounts (ISAs), savers with a cash ISA should find it quicker to switch their money to a different provider. The 90-day investigation, conducted by the Office of Fair Trading (OFT), came after Consumer Focus warned that cash ISAs are depriving savers of £3 billion in interest each year. The […]

June 29, 2010 More
Labour‘s Saving Gateway account axed in budget

Labour‘s Saving Gateway account axed in budget

A Saving Gateway scheme, aimed at encouraging low-paid workers to save, has been axed by the coalition Government. The scheme, proposed by Gordon Brown to help lower-income families, was due to be launched next month via the Post Office and would have contributed 50p for every £1 saved. It was designed to help up to […]

June 23, 2010 More
Consumer group calls for investigation into ISAs

Consumer group calls for investigation into ISAs

Consumer Focus has warned that cash ISAs are depriving savers of £3 billion in interest each year. The consumer group has made a complaint to the Office of Fair Trading (OFT) and is calling for an investigation into Individual Savings Accounts (ISAs). ISAs, which were launched a decade ago by then Chancellor, Gordon Brown, and […]

March 31, 2010 More
Government unveils financial plans for the Post Office

Government unveils financial plans for the Post Office

The Government has outlined plans for the Post Office to become a ‘people’s bank’ by offering financial products. The proposals, led by Business Secretary Lord Peter Mandelson, will create a ‘People’s Bank’, which will see Post Office outlets as the backbone of a new national bank. According to the Government, the plans will turn the […]

December 2, 2009 More