News Tag: Customer Satisfaction
September 11, 2008
Banks are giving themselves a pat on the back as the 2008 UK Retail Banking Customer Satisfaction Study reveals that consumers are happier with their banks than a year ago, despite the challenging economic climate.
The report is compiled by J D Power and Associates, the marketing information services firm.
It measures customer satisfaction with the UK's 13 largest High Street banks using ...
Co-operative bank tops customer satisfaction league
by Gill Montia
