Tag: Financial Services Authority

Banks to display deposit protection signs

Banks to display deposit protection signs

The Financial Services Authority (FSA) is introducing new rules which will require banks and building societies to display clear signs at branches and on their websites, telling customers their savings are protected. The sign will tell savers: “Your deposits are protected up to £85,000 by the Financial Services Compensation Scheme, the UK deposit protection scheme. [...]

Mis-selling scandal costs Homeserve £10 million

Mis-selling scandal costs Homeserve £10 million

Homeserve revealed today that it expects to spend around £10 million on overhauling its sales practices following the recent mis-selling scandal. The decision by repair and insurance group Homeserve to suspend sales activity after problems with its selling practices came to light will also result in significant costs. The reduction in marketing is expected to [...]

Barclays, Lloyds and Santander top FSA complaints list

Barclays, Lloyds and Santander top FSA complaints list

Figures from the Financial Services Authority (FSA) have revealed that the three most complained about British banks are Barclays, Lloyds and Santander. According to the FSA, Barclays received more than a quarter of a million complaints in the first half of 2011. Lloyds received 181,907 complaints in the six month period, while Santander had 168,888 [...]

FSA fines Bank of Scotland £3.5m

FSA fines Bank of Scotland £3.5m

Bank of Scotland, which is part of the Lloyds Banking Group, has been fined £3.5 million by the Financial Services Authority (FSA). The matter arose after the Financial Ombudsman Service received appeals from investors who said their complaints had been rejected wrongly. As a result, the bank has been ordered to pay customers around £17 [...]

N&P fined for mis-selling Keydata products

N&P fined for mis-selling Keydata products

The Financial Services Authority (FSA) has today announced that it has fined the Norwich and Peterborough Building Society (N&P) £1.4 million for giving unsuitable advice on its Keydata products. The Watchdog said the group failed to properly assess the financial circumstances of many of its customers and often designated them as having a higher tolerance [...]

Government unveils new Financial Policy Committee

Government unveils new Financial Policy Committee

The Government has today announced the four external members of the new Financial Policy Committee (FPC). The FPC, which was first unveiled by Chancellor George Osborne last June, has been established to regulate financial services and markets. The idea behind the FPC follows the Government’s criticism of the Financial Services Authority (FSA) for not doing [...]

1,000 jobs to go at Barclays

1,000 jobs to go at Barclays

Banking giant Barclays has announced it will axe 1,000 jobs as it ceases to offer financial planning advice in its branches. The job cuts will take place countrywide from February 18 as the bank focuses its investment service online. The announcement comes just a week after the bank was fined £7.7 million by the Financial [...]

Watchdog announces changes for financial advisers

Watchdog announces changes for financial advisers

Following a review, City watchdog the Financial Services Authority (FSA) has announced financial advisers must hold accreditation if they want to provide independent or restricted advice from the start of 2013. The FSA said retail investment advisers will need to possess a Statement of Professional Standing (SPS) if they want to give independent or restricted [...]

FSA fines Barclays £7.7m

FSA fines Barclays £7.7m

Banking giant Barclays has received a fine of £7.7 million – imposed by the Financial Services Authority (FSA) over poor investment advice. The City Watchdog has also ordered the bank to compensate up to £60 million to customers of two investment funds. The bank has apologised for the failures and said it will “put things [...]

FSA fines RBS and NatWest

FSA fines RBS and NatWest

The Royal Bank of Scotland (RBS) and its NatWest subsidiary have been fined by the Financial Services Authority (FSA) for “multiple failings”. The fine of £2.8 million was imposed because there was an “unacceptably high risk that customers may not have been treated fairly” due to not handling customers routine complaints in a proper manner. [...]

Compensation for savers increases from £50,000 to £85,000

Compensation for savers increases from £50,000 to £85,000

The Financial Services Compensation Scheme (FSCS), the body established to compensate victims of banking failures, will now reimburse up to £85,000 per saver if a bank collapses, up from the £50,000 limit previously agreed. It is hoped the new limit, which is paid for by the UK financial services industry, will avert customer panic if [...]

FSA imposes record fines in 2010

FSA imposes record fines in 2010

Figures show that UK watchdog, the Financial Services Authority (FSA), has stepped up its fines this year after imposing a record £89 million in 2010, compared with £35 million in 2009. However, fines in the UK are still significantly lower than those imposed in the US, which usually exceed the $500 million mark. This year [...]

City Watchdog to publish RBS report

City Watchdog to publish RBS report

The Financial Services Authority (FSA) is set to publish a report on the near collapse of Royal Bank of Scotland (RBS) following an investigation into the bank. The report, to be published by the end of March, comes after the bank had to be bailed out at the height of the financial crisis in autumn [...]

Crown Currency Exchange customers to lose out

Crown Currency Exchange customers to lose out

Crown Currency Exchange, which was last month placed into administration, is not expected to pay out all the cash its customers lost, since it was not covered by any of the Financial Services Authority compensation schemes. The company‘s administrators have received around 8,000 claims totalling £16.5 million but it has been revealed that customers are [...]

CML calls on FSA to re-think new mortgage guidelines

CML calls on FSA to re-think new mortgage guidelines

A “mortgage famine” could be on the way, according to lenders and housebuilders, that’s if new proposals to prevent reckless borrowing are implemented. The Financial Services Authority (FSA) has outlined plans to encourage responsible lending, which could mean even more buyers are locked out of the market. The FSA has already proposed affordability tests for [...]

Fears for mortgage lending under proposed reform

Fears for mortgage lending under proposed reform

The Council of Mortgage Lenders (CML) has today warned that proposals by the Financial Services Authority (FSA), to encourage responsible lending, could mean even more buyers are locked out of the market. City Watchdog, the FSA, has previously announced plans to restrict mortgage lending, in a bid to prevent reckless borrowing. The FSA has already [...]

Tesco mortgage offering delayed

Tesco mortgage offering delayed

Tesco may have to delay its entrance into the UK mortgage market because the Financial Services Authority (FSA) is still mulling over its application for regulatory approval. According to reports, the FSA’s more stringent approach to mortgage lenders is likely to mean that the Tesco home loan will not be available this year, as planned. [...]

Interest-only mortgages under threat

Interest-only mortgages under threat

The Council of Mortgage Lenders (CML) is warning that new measures proposed by the Financial Services Authority (FSA) could result in the demise of the interest-only mortgage. The FSA is currently consulting with lenders and other interested parties on the future regulation of the UK mortgage market, and the CML claims that interest-only home loans [...]

Lloyds receives highest number of complaints, say FSA

Lloyds receives highest number of complaints, say FSA

Banking giant Lloyds has received the highest number of complaints in the first half of 2010 with 288,717 gripes. Figures from City regulator, the Financial Services Authority (FSA), said Barclays and Santander were second and third in the complaints league, with 250,667 and 244,978 complaints respectively. The Royal Bank of Scotland (RBS), which like Lloyds [...]

CML warns regulator of mortgage lending restriction proposals

CML warns regulator of mortgage lending restriction proposals

The Council of Mortgage Lenders (CML) has warned that proposals by the Financial Services Authority (FSA), to encourage responsible lending, will cause house price falls. The City Watchdog has previously announced plans to restrict mortgage lending, in a bid to prevent reckless borrowing. The FSA has already proposed affordability tests for all mortgages to ensure [...]