Tag: fine

Record fine for A&L for mis-selling PPI

Record fine for A&L for mis-selling PPI

The Financial Services Authority (FSA) has given Alliance & Leicester (A&L) a record fine of £7 million for mis-selling payment protection insurance (PPI). The FSA found that the bank had trained its staff to put pressure on customers who questioned the inclusion of optional PPI in a loan. During the period January 2005 to December [...]

GE Money fined £1.12m for mismanaging mortgage accounts

GE Money fined £1.12m for mismanaging mortgage accounts

Posted on: 25/09/2008 GE Money Home Lending has gained notoriety for being the first mortgage lender to be fined by the Financial Services Authority (FSA) because of inadequacies in its lending processes. The firm has been fined £1.12 million for mismanaging customers’ mortgage accounts. The mortgages in question contained “retention” clauses that allowed the lender [...]