Tag: online banking

PayPal hit by technical glitch

PayPal hit by technical glitch

PayPal, the payments business which allows payments and money transfers to be made through the Internet, has been experiencing technical difficulties for the past week. The glitch, which is affecting UK customers, has led to large numbers of transactions being sent for security checks, causing payments to be delayed. The problem is believed to have […]

September 28, 2012 More
Barclays site slow to load during upgrade

Barclays site slow to load during upgrade

The BBC today reported that around 10 per cent of Barclays’ customers are experiencing delays when they try to access online banking. The bank has been phasing in improvements to its site since January and the rebuilt site is proving slow to load today, which is one of the busiest days of the month for […]

March 30, 2012 More
Online banking to become the norm by 2015

Online banking to become the norm by 2015

By 2015 bank customers will use digital banking more than they use branches according to ‘The New Digital Tipping Point’ report from PricewaterhouseCoopers. The survey, of 3000 people in nine countries, suggests that customers are willing to pay up to £10 a month for online banking if they receive convenience and added-value services. These could […]

January 16, 2012 More
Card fraud continues to fall

Card fraud continues to fall

The UK Cards Association has today revealed that credit and debit card fraud continues to decline. According to the Association, fraud losses on UK credit and debit cards totalled £187 million in the first six months of 2010 – a fall of 20%. The group attributed the ongoing fall to a number of factors – […]

October 6, 2010 More
Credit card fraud falls, online banking fraud grows

Credit card fraud falls, online banking fraud grows

The UK Cards Association has today revealed a fall in credit and debit card fraud – partly due to the introduction of chip-and-pin. According to the Association, fraud losses on UK credit and debit cards totalled £440.3 million in 2009 – a fall of 28% compared with 2008 and the first annual decline since 2006. […]

March 10, 2010 More
RBS offers customers free security software

RBS offers customers free security software

Royal Bank of Scotland (RBS) and NatWest have unveiled greater security protection for their online banking customers. Customers of banks in the RBS Group, including RBS, NatWest, and Ulster Bank, will now be protected from hackers, viruses, and Trojans with Rapport security software. The software offers additional security on top of anti-virus and firewall packages, […]

Online banking fraud increase 132%

Online banking fraud increase 132%

UK payment services organisation, APACS, has published a round-up of fraud losses during 2008. Card fraud losses total £609.9 million, online banking fraud £52.5 million and cheque fraud losses amounted to £41.9 million. In the case of card fraud, the two main areas of criminal activity involved transactions not protected by chip and PIN (specifically […]

Egg launches 2.5% ISA

Egg launches 2.5% ISA

Online savings provider Egg has launched a new individual savings account (ISA) paying interest at 2.50%. Minimum investment is £1, whilst the maximum is the tax-free savings limit of £3,600. Savings from existing ISAs cannot be transferred into the account. Egg’s ISA can be set up over the internet ‘in minutes’, and customers can keep […]