News Tag: retail banking
September 11, 2008
Banks are giving themselves a pat on the back as the 2008 UK Retail Banking Customer Satisfaction Study reveals that consumers are happier with their banks than a year ago, despite the challenging economic climate.
The report is compiled by J D Power and Associates, the marketing information services firm.
It measures customer satisfaction with the UK's 13 largest High Street banks using ...
Co-operative bank tops customer satisfaction league
by Gill Montia
July 28, 2008
Tesco is to compete with High Street banks after it has bought out Royal Bank of Scotland’s (RBS) 50% share in Tesco Personal Finance (TPF) in a deal worth £950 million.
TPF, which was launched in 1997 as a joint venture between Tesco and RBS, sells general insurance, credit cards, personal loans, savings products, and has an online insurance ...
Tesco to enter retail banking following RBS buyout
by Kay Murchie
