Customers of Clydesdale and Yorkshire Bank have been experiencing problems with debit cards being declined due to computer changes. The problem initially occurred while the banks, which are both part of the National Australia Bank (NAB), were transferring their systems operations to an external contractor on Sunday morning. Problems with some Mastercard debit transactions persisted [...]
London-based Metro Bank is partnering with Australian online banking solutions provider Sandstone to create an online application platform for Individual Savings Accounts (ISAs). CallCredit will provide verification and credit checking data for the new service, which will be available in time for consumers to take advantage of the new Isa allowance, starting in April. This [...]
More than three quarters of savers are unaware that everyone aged 16 and over is allowed to put £5,340 into cash ISA this year, according to research from uSwitch. Only half of savers are planning to put any money at all into a cash ISA, and just a quarter are using their total allowance, the [...]
The Financial Ombudsman Service (FOS) received more complaints about Barclays than any other single UK bank in the second half of 2011, but Lloyds topped the list of most complained about banking groups. The FOS received a total of 11,524 complaints about Barclays between 1 July and 31 December - 6,975 were about the mis-selling [...]
The government’s purchase of Northern Rock in February 2008 and its recent sale of the bank to Virgin Money, is expected to result in a net profit of up to £11bn for UK taxpayers. According to UK Financial Investments Ltd (UKFI) which manages the Government’s stakes in banks bailed out by the state during the [...]
Royal Bank of Scotland made a loss of nearly £2 billion last year but still paid out £785 million in bonuses to staff, including £390 million to investment bankers. The average bonus per group employee was £5,346, but the bank’s 17,0000 investment bankers received an average bonus of £22,941. Bankers’ bonuses have come under intense [...]
The Financial Services Authority (FSA) has fined Santander £1.5m for failing to explain to customers that some of its investment products were not covered by the Financial Services Compensation Scheme (FSCS). The FSCS is a financial safety net which pays compensation to customers of financial services firms authorised by the FSA, if the firm itself [...]
Barclays’ free ‘Pingit’ app allows the bank’s UK current account holders to send money from their phone by simply entering the recipient’s mobile phone number. Up to £300 can be sent via the app and funds are sent using ‘Faster Payments’, which means the payment could be credited to the recipient’s account within a few [...]
In a speech to bankers, the head of the Office of Fair Trading (OFT) said that banks must improve their services or face being broken-up. The OFT’s chief executive, John Fingleton, said that despite investigations into the UK’s banking system by competition authorities, consumer bodies and the government, there is still too little competition. He [...]
Parenting expert and author Andrew Watson has added his voice to those calling for young people to learn money management at an early age. Mr Watson, who wrote a book for dads-to-be when his wife was expecting their first baby, suggests that allowing young people to make financial mistakes will help prevent them making more [...]
New bank NBNK is believed to be considering a bid for Clydesdale and Yorkshire banks after it was announced that the two banks will undergo a strategic review. The review, by parent company National Australia Bank, could lead to Clydesdale and Yorkshire banks being sold or floated on the stock market. NBNK has not confirmed [...]
M&S Money has launched an Advantage Cash ISA paying 3 per cent, and which allows transfers in from other ISAs. It can be opened with a minimum deposit of £100 lump sum followed by minimum monthly deposits of £25. The 3% rate is variable, but there is no short-term bonus so the return won’t plummet [...]
There is growing speculation that National Australia Bank (NAB) may sell Yorkshire Bank and Clydesdale Bank after the Australian parent company announced a strategic review of the two banks’ operations. The Australian economy is performing well and NAB reported strong profits for the final quarter of 2011 but with the UK economy at a virtual [...]
Fred Goodwin, the former chief executive of the Royal Bank of Scotland (RBS), has been stripped of his knighthood for his role in the bank’s collapse during the 2008 credit crunch. The Queen formally approved the annulment of the honour yesterday, after it was decided Mr Goodwin’s award brought the honours system into disrepute. The [...]
Speaking to the BBC after the Royal Bank of Scotland’s chief executive announced his decision to forgo his bonus this year, the government has said that it will not block bonuses to the bank’s other executives. RBS chief executive Stephen Hester was awarded £963,000 in shares but following pressure from public opinion and MPs he [...]
National Savings & Investment is cutting the interest rate on its Direct Saver account from 1.75% to 1.5% with effect from today, because the account is too popular. Government-backed NS&I has already substantially exceeded its target to raise £2bn from savers in the 2011/12 financial year and now needs to slow the rate of deposits [...]
Consumer group Which? is calling for unfair overdraft charges to be stopped after finding that charges are too complicated and impossible to compare. Which? asked a number of volunteers to calculate how much an unauthorised overdraft would cost at RBS-NatWest, HSBC/First Direct, Lloyds, Barclays, Halifax, Nationwide and Santander. The volunteers, who included a maths PHD [...]
By 2015 bank customers will use digital banking more than they use branches according to ‘The New Digital Tipping Point’ report from PricewaterhouseCoopers. The survey, of 3000 people in nine countries, suggests that customers are willing to pay up to £10 a month for online banking if they receive convenience and added-value services. These could [...]
The Post Office has strengthened its range of savings products with a reward saver account offering 3 per cent interest and a notice period of only 30 days. If savers make a withdrawal without giving 30 days notice, they will lose 30 days interest on the amount withdrawn. The interest rate includes a 1.25% bonus [...]
Credit unions which have previously had to restrict their services to a common group of members, such as residents of certain geographical area, will be able to expand under new legislation. While they were only allowed to offer services to individuals, changes to the Credit Unions Act means that they are now allowed to provide [...]
Second salvo of QE knocks £90bn off pensions funds
Falling gilt yields have pushed final salary pension funds £90bn deeper into the red since the second wave of quantitative easing (QE) started last October, pension experts said today. The National Association of Pension Funds (NAPF) said the Bank of England’s printing of £125bn within the past six months had hit pension funds harder than [...]
Bank of Ireland raises cost of mortgages
The Bank of Ireland has become the latest lender to increase the standard variable rate (SVR) on its mortgages. Around 100,000 UK customers will be affected when the bank increases the SVR from 2.99 per cent, to 3.99 per cent in June There will be a further increase in September, when the SVR will rise [...]
House prices down 1.1% in February
House prices fell 1.1 per cent in February according to The Halifax, contradicting earlier figures from Nationwide suggesting that property prices have increased. According to the Halifax’s three monthly index, house prices were 1.1 per cent lower in February than in the previous three months. The mortgage lender’s annual index showed that property prices fell [...]
Debit card transactions declined by Yorkshire and Clydesdale
Customers of Clydesdale and Yorkshire Bank have been experiencing problems with debit cards being declined due to computer changes. The problem initially occurred while the banks, which are both part of the National Australia Bank (NAB), were transferring their systems operations to an external contractor on Sunday morning. Problems with some Mastercard debit transactions persisted [...]
Banks write to customers over PPI mis-selling
Banks are writing to millions of customers advising them that they may have been mis-sold payment protection insurance (PPI), following the release of new guidelines by the Financial Services Authority (FSA). The FSA estimates that between four million and 12 million letters will be sent out, but not everyone who has been mis-sold PPI will [...]
Confidence in pensions plummets ahead of auto-enrolement
Public confidence in pensions has fallen to an all-time low just months before the Government starts automatically putting every worker into one, new research showed today (Weds). A survey for the National Association of Pension Funds (NAPF) found 54% of all employees are not confident in pensions compared to other ways of saving. 37% said [...]
The British Chambers of Commerce (BCC) expects the UK economy to grow more slowly than previously forecast and says it faces “serious challenges”. In its quarterly economic forecast the BCC forecast growth of 0.6 per cent in 2012, a slight decrease from its previous forecast of 0.8 per cent. It expects the government’s efforts to [...]
Pension annuities should be clearer under new code
A new code of conduct is being launched by the Association of British Insurers (ABI) which should ensure that the sale of annuities is fairer and more transparent. The new code is designed to make it easier for people to make decisions about their retirement income, including being more confident in using the so-called ‘open [...]
Saga sees financial green shoots for over-50s
Saga’s latest quarterly report is slightly more optimistic about the financial health of the over 50s than its report for the final quarter of 2011, but the organisation warns that the “green shoots” of recovery are very tentative at the moment. Compared with a year ago, the report suggests that the quality of life for [...]
Drivers switch to autopilot after 11 minutes
A study by car insurance provider, Esure, has found that drivers suffer from a lapse in concentration just 11 minutes into a long journey. Esure questioned more than 1,000 motorists in the UK about their driving habits and attention span. 22 per cent of those surveyed said they fell into ‘autopilot’ easily, while 34% said [...]
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